[General] How can I access REOCA’s customer support?
You can reach REOCA’s customer support by visiting the Support page on our website or by contacting us directly via email.Our team is here to assist you with any questions or concerns you may have.
[General] How is the property information on REOCA updated?
REOCA updates its property listings daily through the Toronto Regional Real Estate Board (TRREB).This ensures that users always have access to the most accurate and up-to-date real estate information available.
[General] How does REOCA’s review system work?
REOCA’s review system is designed to ensure authentic and trustworthy feedback.Only users who have been officially matched with a professional through the platform can leave a review — this helps prevent fake or biased submissions. Reviews are based on three key criteria, each rated on a 5-point scale: Users are also encouraged to leave honest […]
[General] How does communication with matched professionals work on REOCA?
Once you are matched through REOCA, the professional — whether a real estate agent, mortgage broker, lawyer, or accountant — will reach out to you directly to begin the consultation.They will provide the necessary information and personalized guidance based on your specific needs. Please note that some services may fall outside the scope of our […]
[General] What areas does REOCA currently serve?
REOCA currently provides services primarily across Ontario, Canada.We are continuously working to expand our coverage to additional regions in the near future.
[General] How reliable is the property information provided by REOCA?
REOCA provides verified and up-to-date property listings, sourced from reputable data providers and trusted industry partners, ensuring that users receive accurate and reliable information.
[General] How can I search for properties on REOCA?
You can search for properties by entering your preferred location and criteria directly within the REOCA app.
[General] What if I’m not satisfied with the professional I was matched with on REOCA?
REOCA offers a rematching service, so if you’re not satisfied with the expert initially assigned to you, you can request to be matched with another professional at any time.
[General] How are REOCA’s partner agents selected?
REOCA selects its partner agents based on strict criteria of trust and professionalism.To ensure the best possible real estate experience for our users, we collaborate only with experts who have strong industry experience and a proven track record of client satisfaction. Agent performance and client reviews are key factors in our evaluation process, allowing users […]
[General] Is REOCA’s service free to use?
Yes, all services provided by REOCA are completely free of charge for users.
