Privacy Policy
Effective Date: 2024-11-24
Last Updated: 2024-11-24
1. Introduction
At REOCA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using REOCA, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, and mailing address.
- Identification documents (e.g., driver’s license, T4 slips) for verification purposes.
- Payment information (e.g., credit card details).
b. Non-Personal Information
- Device information (e.g., IP address, device type, browser type).
- Usage data (e.g., pages visited, time spent on the platform).
c. Location Data
- Geolocation data to provide location-specific services.
3. How We Use Your Information
We use the information collected for the following purposes:
- To facilitate and personalize your real estate experience.
- To connect you with real estate professionals, agents, and services.
- To send transactional emails, notifications, and promotional offers (if opted in).
- To improve our platform and user experience.
- To comply with legal requirements.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with:
- Real estate agents, brokers, and other professionals when required for transactions.
- Third-party service providers (e.g., payment processors, analytics platforms).
- Legal authorities if required by law.
5. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you close your account, we may retain certain data for record-keeping purposes.
6. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to data processing or restrict processing.
- Request data portability.
To exercise these rights, contact us at [email protected]
7. Data Security
We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
8. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Terms of Service
Effective Date: 2024-11-24
Last Updated: 2024-11-24
1. Introduction
These Terms of Service (“Terms”) govern your use of the REOCA platform, including our website, mobile application, and associated services.
By accessing or using REOCA, you agree to these Terms. If you do not agree, please discontinue use of our services.
2. Eligibility
- You must be at least 18 years old to use our platform.
- You are responsible for providing accurate and up-to-date information.
3. Account Responsibilities
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree not to share your account with others or use another user’s account.
4. Prohibited Activities
You agree not to:
- Use the platform for illegal purposes.
- Post false or misleading information.
- Engage in unauthorized data scraping or data mining.
- Interfere with the platform’s operation or security.
5. Fees and Payments
Certain services on REOCA may require payment. By using these services, you agree to:
- Pay all applicable fees.
- Provide accurate payment information.
6. Intellectual Property
All content on REOCA, including logos, text, and images, is owned by us or our licensors. You may not use our intellectual property without permission.
7. Limitation of Liability
To the fullest extent permitted by law:
- REOCA is not liable for any damages resulting from the use of our platform.
- We do not guarantee the accuracy or reliability of property listings or user-generated content.
8. Termination
We may terminate or suspend your account if you violate these Terms or engage in prohibited activities.
9. Governing Law
These Terms are governed by the laws of Canada
10. Contact Us
If you have questions about these Terms, please contact us at:
Email: [email protected]
Other Policies
Refund Policy
- Refunds are only applicable for paid services and are granted at our discretion.
- To request a refund, contact [email protected] within 30 days of payment.
Cookies Policy
- We use cookies to enhance your user experience.
- By using REOCA, you consent to our use of cookies.
